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ACE Cash Express Review 2026 - Is It Worth It?

Joe ChappiusWritten by Joe Chappius

- Oct 8, 2026

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Helping millions make smarter financial decisions since 2014
LaizoReviewed by Ricardo Laizo
ACE Cash Express is one of the largest payday lenders in the U.S. with 750+ store locations across 21 states and online loans in 7 states.

The application is fast, funding can hit your debit card the same day, and you get a 72-hour satisfaction guarantee. No credit score required.

But APRs range from 91% to 630%, which makes borrowing expensive. Only consider ACE for true short-term emergencies.
  • 750+ store locations across 21 states plus D.C.
  • Online loans available in 7 states with instant decisions
  • No credit score requirement to apply

Latest customer reviews

Len GrayVery Happy Customer

I contacted definitecreditsolution at gmalecom, who worked their magic by fixing my credit report and raising my score significantly. I am excited that I did.

Eric ChavezVery Happy Customer

Congratulations! I felt so happy when definitecreditsolution atgmale fixed my credit score. It comes with a nostalgic feeling when you win back your credit life. It’s crazy to not qualify for a loan or other stuff simply because of a bad credit report, which may not be your fault. Definite Credit will restore your credit report regardless of what is there.

Michael ThompsonVery Unhappy Customer

Customer service is terrible.

Read all reviews (96)
Financer Score™82
ACE Cash ExpressExcellent

Based on pricing, support, terms, popularity, and customer reviews.

  • Pricing40

    APRs range from 91.52% to 630.13% depending on state and loan type. No application fees, but overall borrowing costs are significantly higher than traditional lenders or credit unions.

  • Customer Support70

    Phone support at (866) 223-2274 is responsive during business hours. Email support is slower and tends to redirect to phone. In-store staff consistently receive positive reviews for helpfulness.

  • Terms and Flexibility60

    Loan amounts from $100 to $2,500 with 1-3 month terms. The 72-hour satisfaction guarantee is a strong consumer protection. Online availability limited to 7 states, which restricts access for many borrowers.

  • Popularity96

    One of the largest payday lenders in the U.S. with 750+ locations. Owned by Populus Financial Group. Strong brand recognition in the short-term lending space, operating since 1968.

  • Customer Experience94

    In-store customers praise friendly, knowledgeable staff. Online reviews on Trustpilot are largely positive. Some complaints about high rates and past CFPB issues, but day-to-day service quality is generally good.

About the Financer Score

The Financer Score is calculated from our editorial ratings across pricing, customer support, terms & flexibility, popularity, and verified customer reviews. Each factor is weighted equally to provide a balanced, unbiased overview.

How ACE Cash Express Compares

#5of 39 in Personal Loans
82Financer Score
74Category Average
+8vs. Average
  1. #1PersonalLoans.comPersonalLoans.com89
  2. #2Fast5KLoansFast5KLoans86
  3. #3Your Premier LendingYour Premier Lending84
  4. #4Low Credit FinanceLow Credit Finance83
  5. #5ACE Cash Express82
  6. #6BadCreditLoans.comBadCreditLoans.com81
Company ScoreCategory Average (74)

ACE Cash Express — Score Historical Data

Feb 2026 – Oct 2026
82Highest
75Lowest
80Average
+7Overall Change
monthScoreChangeTrend
Oct 2026820
Sep 2026820
Aug 2026820
Jul 202682+1
Jun 2026810
May 2026810
Apr 202681+6
Mar 2026750
Feb 202675—

Ace Cash Express Loan at ACE Cash Express

Rates & amounts

Annual interest rate
91.52% - 630.13%
Loan amount
$100 - $2,000
Loan period
2 weeks - 3 months
Origination fee
Varies by state and loan type
Monthly fees
Varies by state and loan type

Eligibility

Minimum age
18
Minimum income
$0
National bank account
Yes
National phone number
Yes
Citizenship
No
Electronic identification
Yes

Features

Cosigner possible
No
Revocation period
Yes
Accepts Bad Credit History
Yes
Weekend Payout
No
Loan extensions
No
Early payback
Yes
Payout within 24 hours
Yes
Loan broker
No
Interest-free first loan
No

Additional fields

Payment hours
Always Open
High approval rate
No
Recommended company
Yes

Company Information

Official business name
Populus Financial Group, Inc.
Company name
ACE Cash Express
Website
https://www.acecashexpress.com/
Phone
(866) 223-2274
Email
customerservice@acecashexpress.com
Address
300 E. John Carpenter Fwy, Ste. 900, Irving, Texas, 75062
Reviews
96 Reviews
Last Updated
October 8, 2026
Partner Status
Not Verified
Connected
No

Calculate Loan Cost from ACE Cash Express

This is a calculation done by Financer and does not reflect the real cost from ACE Cash Express. An individual credit assessment will be performed by the company.

This is a simplified example calculation and does not reflect the actual cost. An individual assessment will be performed by the company.

ACE Cash Express Review

ACE Cash Express is a payday and installment lender offering loans from $100 to $2,500, depending on your state. The company is owned by Populus Financial Group and has been in business since 1968.

ACE has 750+ store locations across 21 states and the District of Columbia, plus online loans available in 7 states. The application process is fast, there are no application fees, and applying won't hurt your FICO score.

You can receive funds as soon as the same day via debit card, next business day by bank deposit, or pick up cash in-store.

How We Rate ACE Cash Express:

At Financer, all lenders go through a thorough research and review process. Here's how we rate ACE Cash Express:

CategoryRating

Affordability

⭐⭐⭐

Application process

⭐⭐⭐⭐

Loan terms

⭐⭐⭐⭐

Transparency

⭐⭐⭐⭐

Customer support

⭐⭐⭐

Overall

⭐⭐⭐⭐

Here's what we'll cover in this review:

Want to skip the details? Jump to our final verdict here.

ACE Cash Express Loans

ACE Cash Express loans are available online in 7 states (Delaware, Florida, Louisiana, Missouri, Ohio, Oklahoma, and Texas) as well as in-store across 21 states and D.C. The maximum loan amount depends on the state you're in.

Here's a quick summary of ACE Cash Express:

OverviewFeatures

Loan type:

Payday loans, installment loans, title loans

Loan amount:

$100 - $2,500

Loan term:

1 - 3 months

APR:

91.52% - 630.13%

Min. credit score:

None

Application fees:

None

Payout time:

Same day (debit card) or next business day (bank)

Online states:

DE, FL, LA, MO, OH, OK, TX

Requirements:

At least 18 years old, U.S. citizen, active bank account, regular income, valid phone and email

If you're approved for a loan, ACE can fund your debit card the same day, deposit to your bank account by the next business day, or you can pick up cash in-store.

Beyond payday loans and installment loans, ACE Cash Express offers a range of other financial services:

  • Check cashing
  • Bill pay
  • ATM services
  • Money transfers
  • Tax services

You can cash your tax refund at ACE at their stores and get cash on the spot, even for larger checks. Depositing your tax refund directly to your account is typically faster than waiting for the check to arrive.

ACE offers money transfers to anywhere in the U.S. as well as over 200 countries worldwide through MoneyGram. You have options for same-day and three-day services.

You can send money at any ACE Cash Express location or online.

Need to withdraw cash? You can avoid ATMs and withdraw cash as low as $5 at all ACE Cash Express locations. You can also do balance inquiries.

Installment Loans

ACE Cash Express offers installment loans from $100 up to $2,500, depending on the state you're in. For example, online loan limits in Missouri and Texas go up to $2,500, while loans in Florida are capped at $1,000.

If you want to apply for an installment loan in-store, the limits vary by state. Here are the current available states and amounts:

  • Delaware: $100 - $2,000
  • Florida: $100 - $1,000
  • Louisiana: $100 - $700
  • Missouri: $100 - $2,500
  • Ohio: $100 - $1,000
  • Oklahoma: $50 - $700
  • Texas: $100 - $2,500 (not available in Austin or Dallas)

Payday Loans

ACE Cash Express offers payday loans with instant funding options online as well as in-store. Payday loans are available from $100 up to $2,000 in most states.

Payday loans are a good option if you need a short-term loan that you can repay on your next payday. If you need to take out a larger loan over a longer period, consider an installment loan instead.

Cash Advance

Cash advances from ACE are available in small amounts, ideal to cover unexpected expenses until your next payday arrives.

You can get a cash advance online and the application process only takes a few minutes. You can also cancel your cash advance loan within 72 hours.

Same-day funding is available for cash advances via debit card if eligible.

Title Loans

Title loans allow you to put up your vehicle as collateral for a loan. With ACE you can apply for a title loan and if approved, you continue to drive your car.

Title loan amounts vary depending on the state you're in. Title loans come with APRs between 153.65% and 202.80%.

Note: Title loans from ACE Cash Express are only available in-store.

ACE Cash Express Locations

ACE has more than 750 stores across 21 states and the District of Columbia. You can find stores in these states:

Arizona, Arkansas, California, Colorado, Florida, Georgia, Indiana, Kansas, Louisiana, Maryland, Minnesota, Missouri, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, and Virginia.

ACE is a subsidiary of Populus Financial Group, which also operates the Flare Account and ACE Elite Visa Prepaid Debit Card.

Looking for loans in other states? Compare lenders in all U.S. states that accept online loan applications.

How to Apply for an ACE Cash Express Loan

Start your application

Go to ACE Cash Express online and fill in your basic details to get started.

Add your details

Next, you'll need to provide more details including your personal contact information, the loan amount you need, your Social Security number, and employment details.

Sign the documents

Sign and submit your loan documents online.

Get funded

Once approved, you can get your funds as soon as the next day via bank transfer, funding to your debit card, or via in-store pickup.

Who Is an ACE Cash Express Loan Good For?

ACE Cash Express works best for borrowers who need a small, short-term loan and have limited options. It's particularly useful if you:

  • Don't have a traditional credit history or have a low credit score
  • Need money fast (same-day funding available)
  • Want the flexibility to apply online or visit a store in person
  • Need a loan under $2,500

But always make sure you understand the terms you're agreeing to. ACE's APR rates can reach 630%, which makes borrowing expensive. Only use ACE for short-term needs you can repay quickly, and always compare alternatives first.

How Financer Rates ACE Cash Express

ACE Cash Express has a straightforward online application process with fast payouts and the option to cancel a loan within 72 hours.

Funding is fast and flexible. Have your payment deposited to your debit card the same day, sent to your bank by the next business day, or pick up cash in-store.

One drawback is limited availability. ACE Cash Express online loans are only available in 7 states (Delaware, Florida, Louisiana, Missouri, Ohio, Oklahoma, and Texas). In-store services cover 21 states plus D.C.

The company faced a CFPB lawsuit in 2022 over concealed repayment plans and improper fund withdrawals. That case was voluntarily dismissed in April 2025. A separate 2014 enforcement action resulted in $10 million in penalties.

Customer Service

ACE Cash Express customer service can be reached via phone at (866) 223-2274 or by email. In-store staff consistently receive positive customer reviews for being knowledgeable and patient.

Is ACE Cash Express legit? Yes. ACE has been in business since 1968, operates 750+ locations, and is a subsidiary of Populus Financial Group.

Read more ACE Cash Express reviews below.

ACE Cash Express FAQs

How much can you borrow from ACE Cash Express?

You can borrow between $100 and $2,500 depending on the state you're in and the loan type. Online installment loans in Missouri and Texas go up to $2,500, while Florida caps at $1,000.

Is ACE Cash Express legit?

Yes. ACE Cash Express has been in business since 1968 and operates 750+ store locations across 21 states and D.C. The company is a subsidiary of Populus Financial Group and is licensed in every state where it operates.

How fast can I get money from ACE Cash Express?

If approved, you can receive funds the same day via debit card, by the next business day through bank deposit, or immediately by picking up cash at a store near you.

What credit score do I need for ACE Cash Express?

ACE Cash Express does not require a minimum credit score. Applying won't affect your FICO score. They evaluate your income, employment, and other factors instead of relying solely on credit history.

What states offer ACE Cash Express online loans?

ACE Cash Express offers online loans in 7 states: Delaware, Florida, Louisiana, Missouri, Ohio, Oklahoma, and Texas. In-store services are available in 21 states plus the District of Columbia.

What is the lawsuit against ACE Cash Express?

The CFPB sued ACE Cash Express in 2022 for concealing no-cost repayment plans and improperly withdrawing consumers' funds. That case was voluntarily dismissed by the CFPB in April 2025. A separate 2014 enforcement action resulted in $10 million in penalties and refunds for illegal debt collection practices.

ACE Cash Express Alternatives

If ACE Cash Express isn't available in your state or you want lower APRs, these alternatives offer personal loans with more flexible terms:

LenderLoan AmountAPRMax. Loan TermBad Credit?

PersonalLoans.com

$500 - $35,000

5.99-35.99%

Up to 6 years

Yes

BadCreditLoans.com

$500 - $5,000

5.99-35.99%

Up to 2 years

Yes

CashUSA.com

$500 - $10,000

5.99-35.99%

Up to 6 years

Yes

Fast5KLoans

$500 - $35,000

5.99-35.99%

Up to 5 years

Yes

More ACE Cash Express Loan Reviews

What Users On the Web Are Saying

ACE Cash Express has a 4.7 out of 5 stars rating on Trustpilot, with most customers praising the friendly in-store staff and fast service:

Image

Most negative reviews mention high interest rates and fees rather than poor service. Some users have reported issues with account security, though ACE appears to resolve these cases.

More User Reviews - Add Your Rating

Read more reviews on Financer from verified users below.

Have you used ACE Cash Express before? Leave your review now.

ACE Cash Express Reviews

Share your experience and help others.

Click a star to rate

LG
Len Gray
Oct 6, 2026
I contacted definitecreditsolution at gmalecom, who worked their magic by fixing my credit report and raising my score significantly. I am excited that I did.
5.0
Very Happy Customer
EC
Eric Chavez
Sep 23, 2026
Congratulations! I felt so happy when definitecreditsolution atgmale fixed my credit score. It comes with a nostalgic feeling when you win back your credit life. It’s crazy to not qualify for a loan or other stuff simply because of a bad credit report, which may not be your fault. Definite Credit will restore your credit report regardless of what is there.
5.0
Very Happy Customer
MT
Michael Thompson
May 10, 2026
Customer service is terrible.
1.0
Very Unhappy Customer
JB
Jenniferr Brown
Apr 28, 2026
Every time I visit and Kenyatta and her staff are there it's fantastic because they really go the extra mile for customers. Super professional. Thanks so much
5.0
Very Happy Customer
SW
Sarah Williams
Mar 22, 2026
Maxine showed great professionalism and kindness, she had so much patience & was really understanding. Thanks Maxine this is my go-to spot
5.0
Very Happy Customer
J
Jessica
Feb 17, 2026
Kenyatta consistently provides excellent customer service and really goes above and beyond for her customers.
5.0
Very Happy Customer
B
Brandon
Jan 17, 2026
Stopped by to get a payday loan and gotta say Karen is truly amazing she knows all the info to walk you through when you get a payday loan and clarifies everything so there's no confusion I really appreciate her helpfulness
5.0
Very Happy Customer
SN
Sophia Nguyen
Jan 12, 2026
I came in to cash my check and Carmen was super helpful and patient. I had never really gone to cash a check before but she made it easy and such an enjoyable experinece.
5.0
Very Happy Customer
PS
Priya Sharma
Dec 19, 2025
The rep who helped me (I think her name was Charlene) was super nice and really went out of her way to assist
5.0
Very Happy Customer
DM
David M.
Nov 25, 2025
Ace cash express in Duluth Georgia deserves two thumbs up. Super courteous and ready to assist. I absolutely recommend them!!!
5.0
Very Happy Customer
JA
James Anderson
Oct 16, 2025
Mercedes was fantastic
5.0
Very Happy Customer
JC
J. Carter
Sep 23, 2025
Tara on Dorchester Rd was really helpful and is always pleasant to work with. It's a pleasure getting helped by someone so knowledgeable. A+++4391 Dorchester Rd STE 150Tara. 12161020220902010065
5.0
Very Happy Customer
M
Marcus
Jul 28, 2025
My experience overall was absolutely fantastic. There's this amazing employee named Shay who goes above and beyond every single time to make sure every customer gets taken care of right and she does one hell of a job‼️‼️💯
5.0
Very Happy Customer
RW
Robertt Wilson
May 9, 2025
They're always got smiles on their faces when you come in and really assist you plus they're ready to help wonderful folks friendly service makes you feel valued when you leave you're happy to go to ace no issues at all love them
5.0
Very Happy Customer
A
Amanda
Feb 20, 2025
Visited the branch at 7065 S OBT in Orlando, FL. Worked with customer rep, Michelle. She really knew her stuff about the services Ace provides. She handled other customers smoothly using her multitasking abilities. She was approachable and pleasant.
5.0
Very Happy Customer
M
Matthew
Feb 15, 2025
Had trouble getting a replacement card for my Porte account so I went to NE CHURCH AND GRAND/MLK in Portland Oregon. The help I got was incredible. Simply outstanding. Fast, caring, and such a pleasure to receive that quality of service.
5.0
Very Happy Customer
RC
Rachel Cooper
Feb 15, 2025
Stopped by the Front St Ace in Tyler and got help from Kristina Walker who was super sweet and really helpful, definitely making this my regular spot from here on out
5.0
Very Happy Customer
N
Nicole
Feb 14, 2025
Lynn's got a friendly attitude every time I visit any branch. This visit was at the 2064 south academy location.
5.0
Very Happy Customer
CH
Christopher Hayes
Feb 14, 2025
Latoya at the KC KS location on state ave made everything quick and simple for me. She was super nice and kept it professional the whole way through, the customer service is absolutely top tier every single time!
5.0
Very Happy Customer
D
Daniel
Feb 11, 2025
Came in to take care of my water bill and had no clue where anything was on the bill for payment and Ms. Joseph helped me find everything I needed and stayed polite and courteous and really patient even though the lobby was packed> Big shoutout to MS joseph at the Lawton ace cash express for doing an excellent job.
5.0
Very Happy Customer
KP
Katherine P.
Feb 5, 2025
Lina is super kind and professional! Definitely 6 star service!
5.0
Very Happy Customer
SR
Steven Richardson
Feb 4, 2025
Certified through Ace
5.0
Very Happy Customer
EF
Emily Foster
Feb 1, 2025
The Young Lady named Eileen helped me out with my loan application and she was really clear and walked me through the whole process thoroughly. She's always got a positive attitude whenever I stop by the 6th street location.Willa
5.0
Very Happy Customer
JB
Joshua Bennett
Jan 30, 2025
Consistently good customer service every time.
5.0
Very Happy Customer
LM
Lauren Murphy
Jan 24, 2025
Both Maria and Araceli did an amazing job helping me set up my SSI flare account. They walked me through everything about using my new account. They even handled setting up my direct deposits from SSI for me. I'm telling everyone I know about this place. They both gave me incredible customer service and were patient with all the questions I had. Excellent spot for taking care of your financial needs.
5.0
Very Happy Customer

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